Technology Program Manager – Infrastructure & Digital Workplace

Job Summary

Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its enterprise technology ecosystem, infrastructure platforms, digital workplace capabilities, and corporate application landscape across its global operating companies. The Technology Program Manager – Enterprise Platforms & Infrastructure is responsible for leading execution and coordinated delivery of strategic infrastructure, workplace technology, and enterprise application initiatives supporting IPH’s broader transformation roadmap.

Focus Areas

• Enterprise Platform Delivery
• Digital Workplace & Enterprise Modernization
• Execution Governance

Key Responsibilities

• Lead and coordinate delivery activities across enterprise infrastructure, digital workplace, and enterprise platform initiatives, including Microsoft 365, Azure, Teams, SharePoint, Exchange Online, Workday, Dynamics 365, endpoint modernization, identity platforms, and enterprise operational systems.
• Drive integrated planning and execution coordination with infrastructure leaders, enterprise application teams, workplace technology teams, enterprise architecture, security, HR technology, finance technology, operations, and third-party delivery partners.
• Lead Agile / hybrid enterprise delivery routines, including planning sessions, dependency management, RAID management, status reviews, operational readiness tracking, and execution governance activities.
• Drive visibility and accountability for program milestones, migration readiness, dependencies, risks, issues, financials, and operational impacts across multiple enterprise technology initiatives.
• Build and maintain executive-ready dashboards, operational reporting, migration metrics, readiness tracking, and delivery status updates across enterprise platform and infrastructure modernization initiatives.
• Partner with Enterprise Architecture, Information Security, Infrastructure Operations, Enterprise Applications, Engineering, and Service Delivery teams to ensure aligned and predictable execution outcomes.
• Collaborate closely with business and technology leadership to ensure enterprise modernization initiatives support broader transformation objectives and operational needs.
• Contribute to continuous improvement of enterprise delivery governance, operational cadence, reporting standards, migration practices, and transformation execution methodologies.

Required Skills & Abilities

• Strong delivery coordination and execution management skills across complex enterprise infrastructure, workplace technology, and enterprise application initiatives.
• Ability to manage competing priorities and operate effectively within fast-paced enterprise transformation environments.
• Organizational, planning, dependency management, operational readiness, and problem-solving capabilities.
• Excellent communication and stakeholder management skills with the ability to coordinate across infrastructure, enterprise applications, engineering, operations, security, and business organizations.
• Experience leading enterprise infrastructure programs, Microsoft 365 transformations, Azure modernization initiatives, tenant migrations, enterprise application implementations, or operational technology modernization programs.
• Experience supporting enterprise infrastructure modernization and enterprise application transformation initiatives within complex enterprise environments.
• Experience working with managed service providers, system integrators, offshore delivery teams, and third-party vendors.
• Experience supporting enterprise transformation initiatives within regulated industries.
• Experience working within Agile, hybrid, or enterprise infrastructure delivery models.
• Strong understanding of enterprise delivery governance, reporting, operational readiness, migration planning, financial tracking, and dependency management practices.

Education And Experience

• 12+ years of technology program or project management experience supporting enterprise infrastructure, enterprise applications, cloud platforms, workplace technology, or digital transformation initiatives.
• Experience supporting Microsoft 365 modernization, Azure infrastructure, Workday, Dynamics 365, enterprise operational systems, tenant migrations, endpoint modernization, or enterprise workplace technology programs preferred.
• Familiarity with Microsoft technology ecosystems including Azure, Microsoft 365, Teams, SharePoint, Exchange Online, Intune, Entra ID (Azure AD), Dynamics 365, and enterprise SaaS platforms preferred.
• Familiarity with enterprise HR, finance, and operational technology ecosystems including Workday, ERP, collaboration platforms, and employee experience technologies preferred.
• Experience supporting enterprise infrastructure modernization and enterprise application transformation initiatives within complex enterprise environments preferred.

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retail savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• Employee Assistance Program (EAP)