Technology Program Manager

Essential Responsibilities

• Supports the CIO in planning, prioritizing, and managing the IT project and initiative portfolio.
• Actively supports and manages technology projects from initiation through completion, including schedules, dependencies, risks, and deliverables.
• PARTNERS WITH IT DIRECTORS AND TECHNICAL TEAMS TO PLAN AND COORDINATE SOFTWARE AND SYSTEM IMPLEMENTATION, INFRASTRUCTURE, AND VENDOR-LED INITIATIVES.
• DRIVES PROJECT SCHEDULES, TRACKS PROGRESS, AND HELPS STAKEHOLDERS ACCOUNTABLE TO MILLENNIA AND COMMITMENTS.
• IDENTIFIES AND COMMUNICATES TECHNICAL RISKS, CONSTRAINTS, AND TRADE-OFFS IN COLLABORATION WITH TECHNICAL LEADS.
• GATHERS, ANALYZES, AND DOCUMENTS BUSINESS AND TECHNICAL REQUIREMENTS.
• FACILITATES CROSS-TEAM COORDINATION WHERE PROJECTS SPAN MULTIPLE IT DOMAINS.
• PREPARES CLEAR, CONCISE PROJECT DOCUMENTATION, STATUS REPORTS, AND EXECUTIVE-LEVEL SUMMARIES.
• SUPPORTS VENDOR COORDINATION, PLANNING, AND DELIVERY OVERSIGHT.
• AIDES IN INTAKE, PRIORITIZATION, AND SEQUENCING OF TECHNOLOGY INITIATIVES.
• HELPS IMPROVE PROJECT MANAGEMENT PRACTICES, TEMPLATES, AND REPORTING ACROSS IT.
• SERVES AS A CONNECTIVE LAYER BETWEEN STRATEGY, TECHNICAL EXECUTION, AND COMMUNICATION.
• SERVES AS A VISIBLE AND ACCESSIBLE POINT OF CONTACT FOR STAKEHOLDERS DURING ALL PROJECT PHASES.
• PERFORMS OTHER RELATED DUTIES AS ASSIGNED.

Job Specification

• Bachelor’s degree in information systems, Business, Healthcare Administration, or equivalent experience.
• 4–8+ years of experience managing technology projects or initiatives.
• Demonstrated experience in software development project management, IT infrastructure project management, or enterprise system implementations.
• Experience working directly with technical teams, vendors, and architects required.
• Healthcare or regulated industry experience preferred.
• Strong understanding of technology project lifecycles and delivery methodologies.
• Ability to understand and discuss technical concepts, constraints, and risks credibly.
• Proven ability to drive schedules, manage dependencies, and deliver outcomes.
• Strong analytical and problem-solving skills.
• CLEAR, CONFIDENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
• ABILITY TO OPERATE INDEPENDENTLY WHILE PARTNERING CLOSELY WITH SENIOR LEADERS.
• PRAGMATIC, EXECUTION-ORIENTED MINDSET.