Technology Operations Coordinator

About the role

A fast-growing professional services organization is seeking a highly organized Technology Operations & Project Coordinator to support technology, process improvement, compliance, and AI-related initiatives. This role is ideal for someone who enjoys coordinating projects, documenting workflows, improving business processes, and helping teams adopt new technology solutions. You'll partner with operational leadership to drive projects forward while supporting system implementations, compliance activities, and workflow improvements.

Responsibilities

• Coordinate cross-functional projects and operational initiatives
• Document workflows and create process documentation
• Assist with technology rollouts, testing, and user adoption
• Support AI and automation initiatives
• Help manage compliance-related documentation and reporting
• Coordinate with technology vendors and internal stakeholders
• Track project milestones, action items, and deliverables
• Create SOPs, training materials, and user guides

Qualifications

• 2-3+ years of experience in project coordination, operations, business systems, or implementation support
• Strong organizational and communication skills
• Experience managing multiple priorities simultaneously
• Proficiency with Microsoft Office, particularly Excel
• Exposure to Salesforce, SharePoint, Power Automate, or similar business applications preferred
• Experience using AI tools in a professional environment
• Bachelor's degree a plus