Technical Writer, Mid

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary

As a Technical Writer you play an essential role in supporting the creation and maintenance of high-quality documentation in alignment with company standards and project-specific requirements for one or more projects. Building on your foundational writing and editing skills, you will contribute to client projects and support cross-functional collaboration, ensuring clarity and consistency across all materials. Adaptability and attention to detail are crucial as you assist in delivering clear, precise, and accessible content that supports both internal teams and project goals, helping to maintain professionalism and precision in all documentation.

Responsibilities

• Contribute as an individual team member, working under close supervision with clearly defined guidelines.
• Assist in preparing, reviewing, and editing a wide variety of technical documentation throughout the project life cycle, ensuring clarity, accuracy, and adherence to guidelines.
• Support fellow technical writers in gathering and communicating information effectively across functional and technical teams, as needed.
• Adjust writing and editing styles to suit the intended audience and enhance document clarity.
• Champion the consistent application of document standards and design across all deliverables.
• Participate in the creation and maintenance of internal company documentation, as required.
• Assist in managing and maintaining documentation tools and resources to support team efficiency and document accessibility.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

Required Qualifications:

• Bachelor’s Degree in English, Technical and Professional Communication, Journalism, or another communication-related field is required.
• 2+ years' experience as a formal, technical, or medical writer is required.
• Ability to write clearly and concisely in formal English.
• Working knowledge of Microsoft Office Suite (particularly Word, Excel, and Visio) and other publishing software is required.
• Strong interpersonal skills to collaborate effectively with a wide range of technical and non-technical staff, accept constructive criticism of drafts, and manage tasks under tight deadlines.

Preferred Qualifications:

• Adaptability/flexibility is critical.
• Education or experience in a software or health care-related field is preferred.
• Demonstrated knowledge of WCAG accessibility standards is beneficial.
• Must write clearly and concisely in formal English.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves