Technical Writer

Roles & Responsibilities

• Create user and service manual delivery in accordance with Client's branding guidelines.
• Write user manual texts based on guidelines and a style guide with direction from the R&D team.
• Ensure compliance with international legal standards.
• Give instructions to and manage external contacts including illustrators, translation agencies, and DTP agencies.
• Proof PDFs, route revisions, and manage approval deadlines for all instructional asset projects.
• Revise, proof, and assess all ancillary print and online knowledge management materials for readability.
• Monitor deadlines, meet business commitments, and ensure quality first-time right delivery.
• Track projects and maintain status transparency, overseeing multiple projects of various sizes and scope simultaneously.
• Escalate process delays and other project risks to internal functions when necessary for quick resolution.

  Requirements

  • Bachelor's degree required.
  • 3+ years of experience with component content management systems.
  • A minimum of 2 years of experience implementing brand guidelines for a global medical device manufacturer.
  • Experience working within Windchill and Author-it is required.
  • Demonstrated proficiency with electronic record-keeping systems.
  • Exceptional communicator with proven ability to coordinate with remote teams, as well as global and local stakeholders.
  • Hightly detail-oriented and able to manage multiple complex tasks simultaneously.
  • Ability to foresee and address problems proactively.