Technical Writer (Limited Duration)
About the role
Join our Commerce and Compliance Division as a technical writer! This position serves as a central documentation and knowledge management resource supporting our technology modernization, governance and operational improvements efforts. Working together with business and technology teams, you will transform complex technical, business, regulatory and application development information into clear, accessible and sustainable documentation. You will play an important role in capturing institutional knowledge from subject matter experts and converting it into standardized documentation. This is an amazing opportunity for someone who enjoys working at the intersection of people, processes and technology. This is a limited duration appointment that is expected to end on or before June 30, 2027. Limited duration appointments are benefits eligible and have a designated maximum length of service. This position has the potential to become permanent.
Responsibilities
- Research, draft, edit, format and maintain policies and standard operating procedures, user guides, governance documents, executive briefings and other technical or business documentation.
- Regularly conduct virtual interviews and working sessions with business owners, project managers,