Technical Writer III

About the role

Faith Technologies Inc. (FTI) is seeking a Technical Writer III to join the team. The individual will work closely with a more senior writer or leader to process incoming work, assign tasks, complete work independently, and proofread work for less‑experienced writers. The role involves collaborating with stakeholders and subject‑matter experts to observe tasks or processes, study existing materials, and produce technical documents and manuals that meet customer or internal specifications within established deadlines. The writer must communicate work status and updates across teams, follow safety procedures, and perform other job‑related tasks as requested.

Key Responsibilities

• Write technical materials such as specifications, software documentation, operating and maintenance instructions, equipment manuals, and work instruction sets.
• Make independent decisions affecting internal or external customers and their documentation projects.
• Serve as point of contact for internal stakeholders and subject‑matter experts.
• Define scope, layout, and document design; assemble and organize material.
• Complete writing assignments with clarity, conciseness, style, and terminology standards.
• Maintain records and files of work and revisions.
• Edit, standardize, or modify materials prepared or reviewed by others.
• Select drawings, diagrams, charts, photographs, or sketches to illustrate materials.
• Participate in and suggest continuing‑education opportunities.
• Perform other related duties as required and assigned.

Minimum Requirements

• Education: Bachelor’s degree or higher in technical writing or technical communication preferred.
• Experience: Minimum of 6 years technical writing experience, preferably in engineering, electrical, or manufacturing; experience with CCMS or authoring tools, Microsoft suite, and Smartsheet. Alternatively, 10 + years of industry experience.

Work Location

This role follows a hybrid work model. Team members are required to spend 1–2 days every other week onsite at the Menasha, WI office to support teamwork, learning, and in‑person connection, while enjoying the autonomy and focus that remote work provides. Specific onsite expectations may vary based on team needs, project priorities, and individual development.

Benefits

FTI provides industry‑leading benefits as an investment in the lives of team members and their families. A full list of benefits is available to regular/full‑time team members.

Career Development

FTI offers career development and continued‑education programs, merit‑based compensation, flexible and robust benefits, and recognition for top performers, enabling employees to position themselves for success and advance their careers.

Applicants must be authorized to work for any employer in the U.S. FTI does not sponsor employment visas except for the TN‑1 Visa (Canadian).