Technical Writer I

About the role

Prepare customer manuals and supplements and other technical documentation in accordance with FAA, customer, and internal standards of quality.

Responsibilities

• Research and review engineering drawings, engineering orders, and related technical data defining aircraft modifications and assembly/subassembly/component specifications, determine the effect on customer technical publications, and use the materials to produce accurate, high quality customer technical publications, which adhere to ATA iSpec 2200 format.
• Revise customer manuals, component maintenance manuals and/or aircraft maintenance manual supplements and all internal company manuals.
• Provide support to, and share knowledge with, other internal departments with regard to customer technical publications.
• Provide support to and share knowledge with, other internal departments with regard to in-house technical publications, such as forms, guides, intranet sites, and manuals.
• Interface and coordinate in a professional manner with other departments and internal customers to ensure customer, regulatory, and internal requirements are met and to promote and support organizational business interests.
• Must be able to work on complex documentation tasks with limited assistance.
• Promote and contribute to continuous improvement of Technical Publications department, including procedures, quality control, workflow, and tools.
• Monitor and suggest QC standards
• Display self-leadership by volunteering to work unfamiliar assignments.
• Ability to write for, and produce as final, multiple technical publication types from among CMMs, ICAs, In-house documentation.
• Demonstrate developed production structured FrameMaker (FM) skills and familiarity with a CMS.
• Ability to function as an OJT Trainer for lower levels.
• All other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Bachelor’s degree or equivalent work experience.
• Three years’ experience as a technical writer.
• Computer skills [MS Word, Windows environment, Internet browser].
• Must be fluent in English – read, write, speak and understand.
• Must have excellent oral, written, organizational, and problem-solving skills.
• Ability to read and comprehend written engineering, engineering drawings, and other technical data.
• Must possess excellent interpersonal skills with strong desire to work in a team.
• Must be available for overtime and/or to work a flexible schedule, as job requirements dictate.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Generous paid time off program.
• Professional development and career advancement opportunities.

Pay

Competitive salary and bonus package.

Schedule

Full-time, Overtime Status Non-exempt.