Technical Writer/Editor

About the role

Gritter Francona is looking to potentially support a project to perform initial technical reviews of requests submitted under the Elizabeth Dole Act. This potential project's scope involves the intaking, validating, reviewing, tracking, and summarizing of up to 30 recognition requests per month and creating digital resources necessary for implementation. The project will establish repeatable processes, technical review standards, intake validation procedures, audit‑ready documentation structures, and applicant communication workflows necessary for the project's framework. Gritter Francona is seeking a Technical Writer/Editor for this potential project.

Responsibilities

• Produce clear, digital resources by gathering and translating technical information into user‑friendly documentation.
• Ensure correct terminology, consistency, and readability across all digital resources.
• Support the intake, validation, review, tracking, and summarization of recognition requests (up to 30 per month).
• Help establish repeatable processes, technical review standards, intake validation procedures, audit‑ready documentation structures, and applicant communication workflows.

Requirements

• Bachelor's degree
• 8 years developing technical documentation, SOPs, process maps, templates, guides, and compliance artifacts
• Strong background in editorial quality control, document standardization, and structuring information for digital resource libraries
• Experience supporting federal healthcare or regulatory programs preferred

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development