Technical Writer/Editor

About the role

Gritter Francona is seeking a Technical Writer/Editor to support a potential project that performs initial technical reviews of requests submitted under the Elizabeth Dole Act. The project involves intaking, validating, reviewing, tracking, and summarizing up to 30 recognition requests per month, as well as creating the digital resources needed for implementation. It will establish repeatable processes, technical review standards, intake validation procedures, audit‑ready documentation structures, and applicant communication workflows.

Responsibilities

• Intake, validate, review, track, and summarize recognition requests.
• Create and maintain digital resources required for project implementation.
• Develop repeatable processes and technical review standards.
• Design intake validation procedures and audit‑ready documentation structures.
• Establish applicant communication workflows.
• Gather and translate technical information into clear, user‑friendly documentation.
• Ensure correct terminology, consistency, and readability across all digital resources.

Requirements

• Bachelor’s degree.
• 8 years of experience developing technical documentation, SOPs, process maps, templates, guides, and compliance artifacts.
• Strong background in editorial quality control, document standardization, and structuring information for digital resource libraries.
• Experience supporting federal healthcare or regulatory programs (preferred).

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development