Technical Writer / Documentation Specialist
About the role
This organization operates in the business advisory and technology solutions industry. It addresses the challenge of helping businesses grow and prosper by providing expert advisory services combined with ideal technologies. The company has expanded its client base across various industries and emphasizes quality, consistency, and client success through employee-managed operations.
The Technical Writer / Documentation Specialist role involves translating complex cybersecurity and technical concepts into clear, audit-ready policies, standards, procedures, and documentation. The position supports clients in establishing a culture of documented operational excellence across their security and technology programs, ensuring clarity and reliability for both clients and their auditors.
Responsibilities
- Create cybersecurity policies, standards, procedures, and guidelines
- Document operational runbooks and engineering processes
- Support ISO 27001, SOC, NIST, and audit documentation
- Develop technical architecture documentation
- Create executive and board-facing documentation
Requirements
- Minimum 5 years of technical writing experience in information security or IT environments
- Experience with information security, technical program documentation, compliance documentation, and process documentation
- Ability to simplify complex technical and security concepts
- Skill in interviewing subject-matter experts and producing polished, audit-ready documentation
- Strong focus on clarity, accuracy, and consistency
- Willingness to work with multiple documentation standards and client templates
- Strong interpersonal and communication skills for client interaction
- Preferred: degree in English, Technical Communication, Information Security, or related field
- Ability to manage multiple concurrent documentation projects
Pay
Pay range: $50—$65 USD per hour (for jobs in the US)