Technical Writer - Ditch Witch

About the role

At Ditch Witch Research, write, and electronically produce instructional documentation such as operator’s manuals, installation instructions, and setup instructions. Create graphic line art, animations, and videos to enhance the overall communication effectiveness of the instructional documentation for Toro products.

Responsibilities

• Create accurate, instructional documentation using text, graphic storyboards, line art, animations, and videos.
• Define and translate customer requirements into clear concise instructional documentation.
• Study and apply storyboard concepts for the creation of graphics.
• Study and apply the concept of reuse for text and graphics to obtain reduced translation cost.
• Create and route workflow requests for changes and new material to the editor, team lead, and product teams (engineering, test, legal, and service) for review and incorporate appropriate changes in the documentation.
• Manage a multi-project workload and complete all projects on time to meet production schedule requirements.
• Apply appropriate metadata to graphic communications for searching and reuse.
• Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation.
• Create graphics that comply with the Toro Style Guide for Graphic Documentation.
• Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and online requirements.
• Communicate cross functionally with SME (subject matter experts), Engineering, Product Evaluation, Service, Legal, and Marketing.
• Perform other duties as directed.

Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Requirements

• Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.
• Technical Writer I: 0-3 plus years’ experience in instructional documentation.
• Technical Writer II: 3-6 plus years’ experience in instructional documentation.
• Experience with XML; database publishing preferred.
• Experience with Arbortext Editor or similar application is desirable.
• Experience with technical illustration, animation, and video creation required.
• Proficiency with Adobe Illustrator and Corel Draw preferred.
• Experience with Creo Illustrate and Creo Parametric CAD software preferred.
• Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.
• Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable.
• Ability to read detail and assembly drawings and schematics is desirable.

Benefits

• Competitive salary and an affordable, top-tier medical/dental/vision plan.
• 401k retirement plan.
• Dress for your day: casual, office-plant blended environment.
• Wellness resources covering physical wellbeing, mental health, financial health, and more.
• Growth opportunities including tuition reimbursement, internal mobility, and promotion opportunities.

Access to pay early with the DailyPay app.

Pay

A reasonable estimate of the annual pay range is between $55,000 - $75,000. The pay range takes into account skills, experience, education, and location. Eligibility for an incentive program based on individual and organizational performance may also be available.