Technical Writer (Cambridge, MA)

About the role

The Technical Writer plays a crucial role in producing precise and comprehensive documentation for a wide range of medical devices and solutions. This role will be responsible for creating customer-facing product documentation for Philips Patient Monitoring products. You will work closely with product development teams, engineers, localization engineers, other technical writers and the regulatory and quality teams, to ensure that documentation meets project plan requirements.

Responsibilities

• Developing clinical user and/or installation and service documentation for patient monitoring products: Instructions for Use and online help systems, Installation, Configuration and Service guides, Technical Data Sheets, Installation Notes/Quick Guides, Errata/Addenda, as appropriate.
• Preparing documentation plans from engineering documentation, field requirements and/or customer requirements.
• Participating in cross-functional teams to represent documentation status and deliverables; provide input to program schedules and milestones.
• Adhering to Philips templates and processes to ensure quality and consistency of deliverables.
• Working with external vendors (e.g. Translation, Printer) through the documentation development lifecycle.

Requirements

If you've acquired 2+ years of experience as a technical writer, and have developed or updated user documentation for a global audience using engineering specifications and/or regulatory requirements as design inputs. Your skills include: Strong writing and communication skills and the ability to explain complex concepts clearly. You have experience with authoring tools: content management documentation platforms (Schema ST4 is a plus) and Adobe FrameMaker (preferred). Familiarity with AI tools in documentation creation (a plus).

Qualifications

• You have a Bachelor’s degree (ideally in Technical Writing) or equivalent combination of education and 6+ years of above related experience.
• You must be able to successfully perform the following minimum physical, cognitive and environmental job requirements with or without accommodation for this position.
• You have experience working within a matrix organization, where key stakeholders and subject matter experts are geographically distributed, is preferred. Experience in a regulated industry is preferred.

Skills

• Experience in a regulated industry is preferred.

Benefits

Details about our benefits can be found here.

Pay

The pay range for this position in Cambridge, MA is $101,000 to $160,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Schedule

This is an office role. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.