Technical Writer

About the role

The Technical Writer creates, updates, and reviews documents related to the activities of transmission and generation operations. Documents may include operating practices, reference material, job aids, and other instructional guides. This individual may also assist with the technical writing required for special projects, as assigned.

Responsibilities

• Create new operating practices, update and review existing operating practices (under supervision)
• Work with leadership, Subject Matter Experts (SME), technical leads, and external entities to gather information needed for operating practices and real-time processes, as required
• Assist training department with creating and updating training job aids, reference documents, and presentations
• Assist with special projects, which may include writing for program documents and reports
• Participate in initiatives and implementation activities, committees, and discussions

Qualifications

• Completion of an Associate's degree or 60 college credit hours from an accredited institution that prepares the employee for the assignment
• Preferred: NERC Certification
• A minimum of three (3) years' experience in technical writing
• Experience in writing operating practices for an electrical utility
• Good technical writing and communication skills
• Ability to articulate complex technical information so that others can understand
• Ability to read and interpret detailed technical documents

Benefits

• Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.