Technical Writer

Responsibilities

• Develop and maintain comprehensive documentation for robotic intelligence software, including architecture overviews, APIs, SDKs, and codebases, serving both internal engineering teams and external developers and partners
• Author clear deployment, configuration, maintenance, and troubleshooting documentation that enables operators and customers to run and manage fleets of robots in production environments
• Collaborate closely with robotics researchers, ML engineers, software architects, and infrastructure teams to gather information, understand complex technical concepts, and accurately reflect product functionality and design
• Own the documentation lifecycle end to end—from planning and drafting through review, publication, and ongoing updates—ensuring materials stay current, accurate, and easily accessible as products evolve rapidly
• Establish and champion documentation best practices, style guidelines, and tooling; continually improve processes and content quality, and conduct peer reviews of documentation produced across teams
• Maintain consistency in terminology, style, and tone across all documentation, tailoring content for audiences ranging from expert developers to non-technical field operators

Qualifications

• Bachelor's degree in Technical Communication, English, Computer Science, Engineering, or a related field, or equivalent practical experience
• Experience as a technical writer producing documentation in a fast-paced, highly technical environment
• Demonstrated ability to explain complex technical concepts clearly and accurately to diverse audiences
• Familiarity with software development concepts and comfort reading code (e.g., Python, C++, or similar)
• Proven track record documenting complex software systems, including APIs, SDKs, and software architecture, and shipping high-quality documentation at scale
• Experience creating deployment guides, operational procedures, maintenance manuals, or assembly documentation for hardware or robotic systems
• Familiarity with modern documentation toolchains and workflows (e.g., Markdown, Git-based docs, static site generators) and version control best practices
• Prior experience in robotics, AI, machine learning, or a related high-tech industry
• Experience with tools such as Jira, Confluence, and Google Workspace for tracking, organizing, and publishing documentation