Technical Writer

Key Responsibilities

• Plan, write, structure, and update user manuals, online help, troubleshooting guides, and service documentation for both technical personnel and end-users.
• Partner directly with software engineers, product owners, and Information Architects to transform technical specifications, engineering demos, and complex concepts into user-friendly documentation.
• Leverage integrated AI tools (such as Gemini) to optimize initial engineering drafts, enhance readability, enforce standard terminology, and ensure grammatical precision.
• Participate in 2-week sprint cycles using Jira to manage tasks, track progress, review deliverables, and meet project milestones.

Preferred Qualifications

• 2+ years of professional experience in technical writing, preferably for software products or technical manuals.
• Familiarity with XML authoring and XML-based content management systems (CMS) such as oXygen XML Author and Heretto CMS.
• Hands-on experience or familiarity using AI tools (e.g., Gemini) to assist in content generation and editing workflows.
• Experience working within Agile/Scrum development methodologies and project management tools like Jira.
• Self-motivated with strong organizational skills, able to manage multi-task workflows in a fast-paced environment with minimal supervision.
• Strong written and verbal communication skills in English, with a demonstrated ability to simplify technical language for diverse user audiences.
• Strong computer literacy and proficiency with standard authoring and document production tools.
• Availability to participate in meetings to align with various time zones.

Basic Requirements

• Bachelor’s degree in Communications, English, Journalism, Communications, Business Administration, or a related field.
• Legal authorization to work in the U.S. indefinitely is required.
• Availability to travel under 10%.

Target Base Salary Range

$55,000 - $65,000 USD

Employer work permit sponsorship

Not available for this position.

Relocation Provided

No

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits Include

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.