Technical Writer
About the role
Federal is seeking a Technical Writer to join our team. This role involves creating, developing, writing, and editing manuals, reports, briefs, proposals, instruction books, catalogs, and related technical and administrative publications.
Responsibilities
- Create, develop, and write technical documents including reference manuals and product manuals.
- Edit procedural documentation such as user guides and one-page lessons.
- Revise published materials based on redlines and recommendations from supervisors or others.
- Create parts and operational manuals for legacy equipment using bill of materials, assembly drawings, and research.
- Revise manuals when conversions or upgrades occur.
- Gather feedback from customers, engineers, manufacturing, and field service to improve technical documents.
- Assess audience needs for whom the technical and procedural documentation is intended; adjust tone and technical terms to ensure understanding.
- Support other Company initiatives such as team boards, 5S documentation, and safety video editing.
- Organize material and complete documentation assignments according to set standards regarding timeline, order, clarity, style, and terminology.
- Take video footage of machines running in a simulated production mode, prior to shipment.
- Take photographs of equipment on the shop floor for record-keeping and documentation purposes.
- Create machine-specific videos based on individual requests from the Sales or Marketing Department; these videos may include graphics, design work, audio, and narration.
- Support other Company initiatives such as team boards, 5S documentation, and safety video editing.
- Update and record all machine checklists including electrical data sheets supplied by Manufacturing; maintain records and files of work following ProMach standards and procedures.
Requirements
- Bachelor’s degree in Engineering, English, Technical Writing, or related field.
- At least 3 years of related work experience.
- Knowledge of CAD software like SolidWorks, SolidWorks Composer, or AutoCAD.
- Proficiency with Microsoft Office Suite and Adobe Suite programs.
- Excellent verbal and written communication skills.
- Excellent writing and grammatical skills.
- Excellent photographic and videographic editing skills.
- Excellent organizational skills and attention to detail.
- Ability to present complex data in clear, concise text.
- Ability to meet deadlines and work independently.
- Ability to edit and proofread work of colleagues.
Qualifications
- Experience in technical writing and editing.
- Strong knowledge of industry standards and best practices.
- Ability to work collaboratively with cross-functional teams.
- Understanding of regulatory requirements and compliance.
Skills
- Technical writing and editing skills.
- Strong communication and interpersonal skills.
- Proficiency with Microsoft Office Suite and Adobe Suite programs.
- Knowledge of CAD software like SolidWorks, SolidWorks Composer, or AutoCAD.
- Ability to work independently and meet deadlines.
- Attention to detail and ability to handle multiple projects simultaneously.
Benefits
Pro Mach offers a comprehensive benefits package including:
- Comprehensive medical/dental/vision programs.
- Life insurance.
- Disability insurance.
- Paid time off programs.
- A retirement savings plan with a company match.
- A wellness program.
Pay
The pay range for this role is determined based on years of directly relatable experience. Total compensation includes your salary, potential short-term incentive opportunities, and benefits.
Schedule
This role offers a flexible schedule to accommodate the needs of both the employee and the company.
Company Information
Pro Mach, Inc. is a leading provider of packaging solutions and services. We are committed to innovation, quality, and customer satisfaction. We are proud to be recognized as one of the fastest-growing private companies in the U.S. by Inc. Magazine seven times.