Technical Writer

About the role

Everforth ECS is seeking a highly organized and detail-oriented Technical Writer to work in our Arlington, VA office (hybrid). The role supports the quality and delivery of program documentation across multiple technical areas—Cloud Infrastructure, Data & AI Services, and Data Visualization—for the Cybersecurity and Infrastructure Security Agency (CISA). Ideal for someone early in their technical writing career who wants to develop expertise in cloud computing, data platforms, and emerging technologies while collaborating with experienced team members.

Responsibilities

• Write and edit program documentation including cyber security documentation such as System Security Plans, ATO artifacts, System Design Documents, Architectural Documentation, CONOPs, SOPs, cloud infrastructure documentation, and other customer deliverables.
• Support documentation for Cloud Infrastructure – operational documentation for cloud administrators, engineers, and architects.
• Support documentation for Data & AI Services – documentation for data platforms, analytics infrastructure, and AI/ML services.
• Support documentation for Data Visualization – business intelligence documentation and user guides for data analytics tools.
• Interview subject matter experts to extract information for document creation across cloud, data, and AI domains.
• Coordinate graphics, formatting, and document production.
• Ensure content quality and conformance with established standards.
• Collaborate on implementing standardized processes and deliverables.
• Perform additional duties as assigned.

Requirements

• Ability to obtain and maintain a DHS Entry on Duty (EOD)/Public Trust
• Bachelor's degree + 3 years of experience as a technical writer/editor, with demonstrated ability to work under guidance from senior team members
• Excellent written and oral communication skills
• Strong organizational skills, attention to detail, and proactive work ethic
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Experience coordinating with technical teams to gather information and produce documentation
• Ability to quickly learn new technical concepts in cloud computing, data platforms, and AI technologies
• Flexibility to thrive in an evolving environment with changing priorities
• Basic knowledge of Agile processes and methodologies

Qualifications

• Experience working with the federal government
• Familiarity with cloud