Technical Writer

Dragonfli Group is a cybersecurity and IT consulting firm providing services to federal agencies and Fortune 100 enterprises. Headquartered in Washington, DC, Dragonfli supports clients in securing mission-critical systems across on-site, hybrid, and fully remote environments.

About the Role

We are seeking a Technical Writer to support a multi-year business continuity, emergency management, and cybersecurity engagement for a large commercial enterprise in the energy sector. In this role, you will work closely with subject matter experts, planners, emergency managers, and project teams to develop, edit, format, and maintain continuity plans, emergency operations documentation, cybersecurity and physical security materials, and incident response documentation. You will transform complex technical and regulatory input into clear, accurate, and actionable deliverables, including plans, procedures, job aids, exercise products, After-Action Reports, and executive-level briefings that support operational readiness, regulatory compliance, and organizational resilience.

This posting spans the full career spectrum, from early-career technical writers (approximately zero to three years of experience) through senior-level professionals (five or more years of experience). U.S. Citizenship or Permanent Residency is required. If hired, all work related to this role must be performed within the continental U.S. Candidates with previous consulting or contracting experience are preferred.

Responsibilities

• Develop, edit, format, and maintain business continuity plans (BCPs/BCRPs), business impact analyses, and related continuity documentation
• Draft and maintain emergency operations plans, incident response plans, and mutual aid agreement documentation
• Produce cybersecurity and physical security job aids, post orders, policies, and procedural documentation
• Author After-Action Reports and other exercise products following industry-standard exercise documentation practices
• Translate input from subject matter experts, planners, and emergency managers into clear, accurate, and actionable written materials
• Prepare executive-level summaries and briefing materials derived from technical source content
• Maintain document version control, formatting standards, and consistency across a large body of deliverables
• Collaborate with cross-functional project teams to meet documentation timelines and quality standards

Requirements

Must-Have:

• Relevant technical writing experience aligned to this posting's experience bands (this posting spans up to three years for early-career candidates through five or more years for senior-level candidates)
• Demonstrated ability to translate subject matter expert and technical input into clear plans, procedures, and job aids
• Experience producing After-Action Reports or similar exercise documentation
• Strong command of Microsoft Office and other standard document-production tools
• U.S. Citizenship or Permanent Residency
• Ability to work within the continental U.S. for the duration of the engagement

Preferred:

• Prior experience documenting business continuity, emergency management, cybersecurity, or physical security content
• Prior utility, critical-infrastructure, or energy-sector experience
• Familiarity with HSEEP-style After-Action Report formatting and exercise documentation conventions
• Prior consulting or contracting background

Skills

Technical Skills:

• Technical writing and editing
• Document formatting and version control
• After-Action Report and exercise-product authoring
• Plan, procedure, and job-aid development
• Familiarity with business continuity, emergency management, cybersecurity, and physical-security terminology
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent)

Soft Skills:

• Collaboration with subject matter experts across multiple disciplines
• Ability to simplify complex technical material for executive audiences
• Strong attention to detail
• Self-directed time management across multiple concurrent deliverables

Benefits

• Medical: Multiple POS health plan options including an HSA-compatible plan
• Dental: PPO coverage for preventive, basic, and major services
• Vision: Annual exam, frames, lenses, and contact lens allowance
• 401(k): Employer match up to 5% of eligible compensation
• Long-Term Disability: 100% employer-paid coverage at 50% of pre-disability earnings
• Life Insurance & AD&D: 100% employer-paid coverage valued at $10,000 each
• PTO: 15–25 days annually based on tenure
• Paid Federal Holidays: All 11 federal holidays observed

Schedule

Periodic travel (e.g., quarterly) to the central United States.