Technical Writer

About the Position

Clinical Architecture is seeking a Technical Writer in the Indianapolis, IN area to join our Documentation team. This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.

Applicants must be authorized to work in the U.S. without sponsorship.

Responsibilities

• Work with product SMEs (Software Engineers, Quality Assurance, Product Management, and Marketing) to obtain an in-depth understanding of our product and documentation requirements.
• Develop a working knowledge of Clinical Architecture products to enable the creation of content tailored to both technical and non-technical audiences.
• Define project scope of work based on content analysis and product understanding.
• Organize information and complete writing assignments according to departmental standards.
• Work collaboratively with the Documentation, Video, and Training teams to create education packages.
• Peer review content to help ensure accuracy, consistency, readability, and usability.
• Guide documentation through SME review while ensuring required reviewer approvals.
• Ensure content is delivered with the highest quality to build customer confidence, satisfaction, and trust.

Qualifications and Experience

• 2 + years of experience required.
• College or University degree in Technical Writing or related discipline preferred.
• Madcap Flare and HTML authoring.
• Jira and GitHub experience are a plus.
• Excellent communication skills with experience in software writing.
• Experience working in a fast-paced environment.
• Flexible and responsive to dynamic situations and changing priorities.
• Experience in structuring new documents.
• Team oriented; ability to share and coordinate work among peers.
• Self-motivated and can work independently.
• Knowledge of constructing technical documentation for developers.
• Eager to understand Clinical Architecture products.