Technical Writer
CACI is seeking a highly technical and diversely talented Technical Writer/Communicator with 5+ years of experience to help write, edit, and format informative and compelling technical content for both internal and external audiences. This position requires attention to detail, the ability to construct technical documents quickly and with minimal supervision, and an enthusiasm for shaping our library of “how-to” material. This is a writing position—not just editing—so candidates should enjoy new content creation. A portfolio or writing samples will be required.
About the role
This position is located onsite in our Colorado Springs, CO office.
Responsibilities
- Write, organize, review, and edit highly technical content for user guides, quick start cards, datasheets, product brochures, white papers, technical design presentations, and other technical project deliverables.
- Develop and maintain corporate content, including Policy & Procedure documents, forms, Knowledge Articles, etc.
- Acquire subject knowledge by interviewing engineers, referencing technical collateral, participating in project meetings, and engaging subject matter experts.
- Provide input in the development and implementation of strategic initiatives that advance the usability of technical publications and improve team workflow.
- Conceptualize technical visuals (e.g., block diagrams, complex tables, infographics, How-To videos) to help engage readers and convey highly technical information in a friendly way. Coordinate design with our graphic artist.
- Generate templates and styles for MS Word and PowerPoint consistent with branding guidelines, and maintain and update content repositories.
- Edit internal and external content to ensure that it upholds our branding, style, and industry standards.
- Collaborate with team members on publication deliverables and assignments.
- Select or recommend use of layouts, visuals, tables, charts, etc. to amplify or clarify publications objectives.
- Maintain document revision control, traceability, and approval tracking across a dispersed system.
Requirements
- Bachelor’s degree in Technical Communications or related field.
- 5+ years of experience in a technical communications/content creator role.
- 1 year of experience managing or working in an Enterprise Documentation Management System.
- Desire to contribute to an exceptional customer experience.
- Knack for making technical content clear and concise.
- Ability to drive proactive communication with engineers and project managers.
- Advanced knowledge of Microsoft Office, including MS Word and PowerPoint.
- Ability to create and maintain styles galleries consistent with updated branding guidelines and creating and implementing templates.
- Exceptional organizational skills and impeccable grammar.
- Ability to work on multiple deliverables at once, often with tight deadlines.
- May need to obtain and maintain a security clearance for this position.
Qualifications (Desired)
- Experience with Adobe InDesign, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, SnagIt, SharePoint, WordPress, and single-sourcing tools (e.g., Paligo, AuthorIT, SmartDocs, etc.).
- Experience with Confluence and Comala.
- Experience in the aerospace industry.
- Experience with external audits.
- Experience with vendor evaluation, selection, and implementation for enterprise-level document management systems.
Benefits
- A culture of integrity, placing character and innovation at the center of everything we do.
- An environment of trust, valuing unique contributions and offering autonomy through flexible time off and robust learning resources.
- A focus on continuous growth, with opportunities to advance your career and contribute to our nation’s critical missions.
- Comprehensive benefits including healthcare, wellness, financial, retirement, family support, continuing education, and time off.
Pay
The proposed salary range for this position is $61,600–$129,300. Final salary will be influenced by factors such as geographic location, Federal Government contract labor categories and wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.