Technical Writer

About the role

This role follows a hybrid schedule based out of our Wheeling, IL office and is not a fully remote position. The Technical Writer creates, maintains, and improves clear, accurate, and user-friendly technical documentation for Bathing Brands products. This role supports product launches by developing installation manuals (IOMs) and related print materials using information gathered from cross-functional partners. This role will serve as the primary technical writing resource on the team, working closely with internal partners rather than operating as a separate documentation function. The position works closely with Product Design, Engineering, Marketing, and Operations to help ensure documentation is complete, consistent, and aligned with product launch timelines. This role is a great fit for someone who enjoys hands-on documentation work and is continuing to build their technical writing experience.

Responsibilities

• Create and maintain Installation & Operating Manuals (IOMs) for new and existing products
• Develop and update technical print materials associated with product launches
• Gather, organize, and verify technical information from internal subject matter experts (SMEs), including:
  • Product dimensions and specifications
  • Features, inclusions, and usage details
  • Installation requirements and safety information
• Support documentation timelines in alignment with product launches
• Review documentation for clarity, accuracy, consistency, and usability
• Maintain version control and revision history for technical documents
• Collaborate cross-functionally with Product Design, Marketing, Web Content, and Operations teams
• Edit and proofread technical content as needed
• Assist with updates to existing documentation as products evolve

Requirements

Required Qualifications:

• 2+ years of experience in technical writing, preferably in manufacturing, consumer products, or a related field
• Ability to translate technical information into clear, concise documentation
• Strong written communication and editing skills with attention to detail
• Experience working with cross-functional teams and subject matter experts
• Comfortable managing multiple documents and deadlines

Preferred Qualifications:

• Experience writing installation manuals, operating instructions, or product documentation
• Familiarity with product launch or new product introduction (NPI) processes
• Experience in home improvement, plumbing, bath, or consumer durable goods industries
• Proficiency with Microsoft Word and document formatting standards
• Basic understanding of diagrams, technical drawings, or product schematics

Benefits

• Company-subsidized medical, dental, and vision insurance
• Company-paid life insurance, with voluntary disability and supplemental coverage options
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and paid company holidays
• Community Day for volunteer service
• Employee referral program
• Full benefit eligibility and details are shared during the offer process

Pay

Compensation details: $71,000–$75,000 yearly salary.

Schedule

Hybrid schedule based out of Wheeling, IL office; not a fully remote position.