Technical Writer

About the role

The contractor shall provide specialized technical writing support to the Office of the Chief of Staff (OCoS). This hybrid position requires that you live within commuting distance from Arlington, VA.

Responsibilities

• Provide technical writing support to CISA Office of the Chief of Staff (OCoS).
• Log, assign, track, and monitor executive tasks, congressional inquiries, and internal programmatic action items using the agency’s official task management systems.
• Oversee action milestones and proactively follow up with action officers for timely, high‑quality submissions.
• Serve as the formal gatekeeper for incoming and outgoing packages, verifying that all required components, concurrences, and technical materials are complete prior to submission to senior leadership.
• Evaluate incoming correspondence to determine the most appropriate internal routing based on departmental expertise and leadership priorities.
• Coordinate directly with program managers, component heads, and administrative staff to deconflict assignments and resolve writing or editing discrepancies before final sign‑off.
• Draft and finalize executive correspondence packages, including memos, formal letters, and background briefs.
• Develop specialized response templates and desk guides outlining end‑to‑end task‑tracking workflows.
• Prepare weekly audit logs to document edited or drafted materials and verify quality‑control checks for finalized and closed actions.
• Exercise critical thinking when reviewing documentation and task updates to ensure every deliverable meets high standards for accuracy and responsiveness.

Qualifications

• BA/BS (MA/MS preferred) in a relevant field such as public policy, communications, public affairs, English, journalism, creative writing, technical writing, business, or administration.
• 5‑6 years of technical writing and editing experience on policy directives, concepts of operations, policy guides, and standard operating procedures.
• Preferred experience with the CISA House Style Guide and CISA Writing Style Guide.
• Experience writing communications for executive senior leadership.
• Advanced skills with Microsoft Office applications, including Word, Excel, PowerPoint, Project, Outlook, and Power BI.
• Data extraction and analysis experience.
• Active Secret Clearance is required.
• Position contingent upon funding; start date depends on funding confirmation.

Pay

Pay Range: $119,000 – $135,000

Benefits

• Comprehensive medical, dental, vision, and life insurance.
• 401(k) retirement plan.
• Voluntary benefits options.
• Paid Time Off (PTO) for regular full‑time and part‑time employees.

Company Description

RiverTech, an Akima company, is an Alaska Native Corporation (ANC) that supports its 15,000 Iñupiat shareholders while delivering innovative federal solutions. The company provides mission support, systems engineering, and IT services, emphasizing innovation, diversity, comprehensive benefits, competitive pay, growth opportunities, and excellent retirement options.