Technical Writer

About the role

This role focuses on creating clear, accurate, and user-friendly documentation for complex mechanical, electrical, and automated systems. The Technical Writer will develop customer-facing product manuals, assembly instructions, standard operating procedures (SOPs), and repair and maintenance procedures by working closely with engineers and other subject matter experts. The position requires the ability to understand and interpret technical information, including engineering drawings, and translate it into accessible content for a wide range of users.

Responsibilities

• Create and maintain customer-facing product manuals, assembly instructions, SOPs, and repair and maintenance procedures for complex equipment and systems.
• Collaborate closely with engineers and other subject matter experts to gather detailed technical information and clarify requirements for documentation.
• Read and interpret mechanical and electrical engineering drawings and technical documentation to ensure accuracy and completeness of written materials.
• Develop documentation in a structured, topic-based format, incorporating clear organization and logical information flow.
• Produce technical images and illustrations, preferably using tools such as SolidWorks Composer, to visually support written instructions.
• Write operations and maintenance procedures for large, complex systems that include restricted-access areas and safety-related considerations.
• Observe equipment in operation, including systems with electrical cabinets and components operating in the 200–500V range, in order to understand procedures and accurately document SOPs and work instructions.
• Manage documentation assignments independently, including planning, prioritizing, and tracking progress across multiple projects.
• Proactively communicate questions, risks, and project updates to stakeholders to ensure alignment and timely delivery of documentation.
• Adapt documentation to evolving processes and requirements, maintaining flexibility in an ambiguous and changing environment.
• Ensure that all documentation is clear, concise, and understandable to users with varying levels of technical expertise.
• Use tools such as Jira or similar systems to track documentation tasks, requests, and project status within a manufacturing or production environment.

Requirements

• Proven technical writing experience, preferably supporting engineering, manufacturing, automation, or complex equipment.
• Strong technical writing and communication skills, with the ability to collaborate effectively with engineers and other technical subject matter experts.
• Ability to understand complex technical concepts and translate them into clear, easy-to-follow content for non-expert audiences.
• Ability to read, interpret, and work from mechanical and electrical engineering drawings and technical documentation.
• Experience creating assembly instructions, repair manuals, and work instructions for technical products or systems.
• Comfort working around electrical cabinets and equipment operating at 200–500V in order to observe equipment and document related SOPs and procedures.
• Ability to work independently with minimal direction while communicating proactively about progress, questions, and risks.
• Comfort working in an ambiguous environment where processes and requirements may still be evolving.
• Strong general writing skills with attention to detail, accuracy, and consistency.
• Experience working in a manufacturing or production environment, particularly with robotics, automated equipment, or automation systems.
• Proficiency with common office and publishing tools, including Microsoft Publisher.
• Familiarity with using tools such as Jira or similar systems to manage documentation tasks and projects.

Qualifications

• Experience writing in a structured, topic-based authoring environment.
• Experience using a component content management or structured authoring tool (for example, a modular documentation or topic-based authoring platform).
• Experience creating technical illustrations and visual content using SolidWorks Composer.
• Previous experience writing operations, maintenance, assembly, or repair procedures for large or complex systems.
• Experience documenting equipment that includes restricted-access areas and safety-related procedures.
• Experience working closely with engineering teams in a manufacturing, production, robotics, or automated equipment environment.
• Strong organizational skills and the ability to manage multiple documentation assignments simultaneously.
• Ability to quickly learn new technologies and systems in order to document them effectively.

Pay

The pay range for this position is $25.00 – $50.00/hr. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule & Location

This is a Contract position based out of Bedford, MA. The role is fully onsite. The position is anticipated to close on Oct 23, 2026.