Technical Writer 3

About the role

We are seeking a seasoned Technical Writer with over 10 years of experience who will serve as the liaison between customers and support services. This role involves coordinating graphic design, document processing, editing, proofing, quality control, and printing services to ensure timely and cost-efficient completion that meets customer needs. The position also entails creating and maintaining user manuals, technical documents, and training materials, ensuring they adhere to applicable standards and guidelines.

Responsibilities

• Serve as the liaison between customers and support services functional providers.
• Oversee and coordinate work to ensure timely and cost-efficient completion.
• Communicate project status with clients and adjust resources as needed.
• Review, edit, and coordinate the production of publications in accordance with standards.
• Ensure accuracy and legibility of all published materials, both electronic and printed.
• Collaborate on planning, design, development, and deployment of new publications.
• Compile input from multiple sources and guide document cohesion.
• Provide research, writing, document consultation, and development/design services.
• Oversee various E&CS communication platforms, including web and SharePoint sites.
• Compile and produce reports; tabulate and analyze survey data.
• Collaborate with product managers, engineers, and stakeholders to understand product details.
• Research, write, edit, and proofread technical data for clear documentation.

Requirements

• 10+ years of experience in technical writing (flexible).
• Ability to convey technical material in a concise, understandable manner.
• Highly organized and able to plan.
• Experience writing and creating newsletters.
• Familiarity with engineering terminology and graphic design.
• Proficiency in SharePoint and engineering specifications.
• Creativity, brainstorming capabilities, and graphics work experience.
• Experience working with Subject Matter Experts to ensure communication accuracy.
• Team player willing to support various projects.
• Sample work required to demonstrate writing and editing skills.

Work Environment

The position is based at a corporate headquarters in Birmingham, AL, with a focus on corporate safety and health. The work environment involves collaboration with various stakeholders, including product managers and engineers, to ensure the accuracy and quality of technical documentation.

Pay

The pay range for this position is $36.00 - $42.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a fully onsite, contract position based in Birmingham, AL.