Jobs · Sales · Massachusetts

Technical Training Instructor

Stellantis · Mansfield, MA · 1 mo ago
SalesFull-time

About the role

The Technical Training Instructor is responsible for delivering instructor-led technical training courses to Stellantis Dealership and Fleet Technicians, corporate personnel at Stellantis Technical Training Centers and mobile locations. The Instructor will prepare for and maintain the highest-level of technical proficiency in all skill areas. They manage individual course registrations, roster processing, and development of a training center course schedule. In addition to facilitating courseware, the Instructor is responsible for daily operational management of their assigned facility and serves as the Stellantis representative at their assigned training center. They will be the first point of contact for dealership personnel and contract staff in the training center. The Lead Instructor is the first point of contact 24/7 for facility emergencies including security breaches and fire alarms.

Responsibilities

  • Maintain training vehicles, special and hand tools, classrooms, course hardware and components, diagnosis equipment, and software updates.
  • Advise dealers and fleets on training needs and assist in the training development process.
  • Assist students on self-study questions.
  • Analyze and prepare potential solutions to non-budgetary or non-personnel deficiencies for training centers to present to the Area Technical Training Manager (ATTM).
  • Prepare orders for items to support training center operations and present to ATTM for review and approval.
  • Maintain and audit the training center inventories to comply with ATTM direction.
  • Coordinate and maintain the technical training schedule as directed by the ATTM.
  • Track progress toward technical training goals; identify deficiencies and present solutions to ATTM.
  • Act as the ATTM’s liaison with the Business Center to implement technical training strategies.
  • Assist the Field Support Analyst and ATTM with special assigned tasks.
  • Implement the Corporate Environmental processes at training centers.
  • Assist the ATTMs with developing current and future personnel.

Requirements

  • High school diploma or GED.
  • Minimum 5 years’ work experience as a Technician in a dealership and/or experience delivering automotive technical training curriculum.
  • Ability to interact effectively with various personality types.
  • Strong communication skills — written, verbal and platform.
  • Ability to multitask and work in a rapid-paced environment.
  • Ability to prioritize tasks.
  • Familiarity and ease with office automation programs (PowerPoint, Excel, Word, etc.).
  • Knowledge of service diagnostics procedures.

Preferred Qualifications

  • Bachelor's degree in Automotive Technology.
  • ASE Certification – Automotive.
  • Spanish language skills.

Key Competencies

  • Knowledge of service diagnostics procedures.
  • Accountability for Others.
  • Accurate Listening.
  • Balanced Decision Making.
  • Emotional Control.
  • Handling Stress.
  • Project and Goal Focus.

Benefits

  • Comprehensive Health & Well-being Coverage: Medical, dental, vision, and prescription drug coverage from day one, plus an Employee Assistance Program (EAP) for confidential support.
  • Family Building Benefit: Support for fertility and infertility treatments, adoption services, and gestational surrogacy.
  • Generous Paid Time Off: 17+ paid holidays (including a shutdown from December 24 through New Year’s Day), vacation, float & wellbeing days, sick time, and fully paid parental leave.
  • Competitive Retirement Savings Plans: Employer match on 401k, Roth, and Catch-Up plans, plus an employer contribution even if you don’t contribute.
  • Income Protection & Insurance Options: Employer-provided and voluntary life insurance, group accident, critical illness, and more.
  • Company Vehicle Lease Program: Access to Stellantis vehicles with insurance, maintenance, and unlimited miles included; exclusive product discounts.
  • Support for Growth and Giving Back: Tuition reimbursement, student loan refinancing programs, and 18 paid volunteer hours each year.

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