Technical Specialist of IT Infrastructure

Duties And Responsibilities

• Project Planning & Execution: In conjunction with our third-party MSP support and occasionally lead infrastructure projects from initiation through completion across multiple sites, including scope definition, scheduling, budgeting, and resource planning.
• Where applicable develop detailed project plans, timelines, and milestones.
• Carefully coordinate with outsourced MSP, internal teams, and other external vendors to ensure successful and timely project delivery.
• Successfully manage multiple concurrent projects across various locations in alignment with corporate initiatives.
• Facilities & Capital Projects: Assist with overseeing facility-related projects such as site expansions/relocation, renovations, equipment installations, and infrastructure upgrades across all sites.
• Ensure capital expense projects are within budget and align with operational needs and long-term business strategy.
• Aid in onboarding and assimilating new acquisitions into the business in coordination with MSP and internal corporate acquisition team members.
• Operational & Technical Coordination: Collaborate with third-party outsourced corporate MSP to implement cost-effective, consolidated, and updated infrastructure solutions across all sites.
• Support MSP with all IT infrastructure projects including network upgrades, systems implementations, and cybersecurity enhancements as needed.
• Aid in deployment of multiple ERP system upgrades in conjunction with site-specific leads, including environment readiness, documentation, coordination of cutovers, validation/testing support, and post-deployment stabilization.
• Ensure minimal disruption to manufacturing operations during project execution.
• Compliance & Risk Management: Assist MSP with tangential administrative tasks such as provisioning, modifying, and terminating user accounts and access across ERPs, and other business systems in alignment with security policies and audit requirements.
• Along with corporate MSP and CMMC security consultant(s) track, complete, and coordinate responses to security questionnaires and third-party risk documentation requests; gather evidence and route reviews to appropriate stakeholders for submission.
• In collaboration with our MSP ensure effective monitoring and maintenance of all network infrastructure, file management, MFA, cyber security, and all applicable regulations related to CMMC certifications and adherence to qualifying government criteria.
• Aid in identifying project risks and implement mitigation strategies.
• Financial & Performance Management: In conjunction with MSP track project budgets, costs, and expected performance across multiple projects and locations.
• Maintain a close eye on all project status, risks, and outcomes.
• Ensure projects are completed within approved budgets and timelines.

Qualifying Attributes and Skills

• Bachelor’s degree in technology, computer science, engineering or equivalent related field preferred.
• Certification or equivalent experience in Project Management, Program Management, or implementation of technical projects and/or ERP.
• Minimum of 3-5 years of project management experience supporting IT related projects.
• Project management experience coordinating cross-functional technical work (planning, tracking deliverables, managing risks/issues, and communicating status).
• Experience managing capital expense projects, facility expansions, or infrastructure upgrades across multiple locations.
• Strong understanding of project management methodologies (PMI, Agile, or similar); PMP certification is a plus.
• 2-5 years of hands-on experience supporting enterprise infrastructure (server, network, and/or cloud operations).
• Working knowledge of Windows Server administration, including patching and troubleshooting.
• Working knowledge and experience with virtualization (e.g., VMware vSphere/Hyper-V) and backup/recovery concepts.
• Foundational networking knowledge and skills (TCP/IP, DNS, DHCP, routing/switching concepts, VPN).
• Experience working in multi-site environments and working with cross-functional teams.
• Excellent organizational, problem-solving, and time management skills.
• Strong communication and interpersonal skills, with the ability to work across all levels of the organization.
• Ability to document procedures, communicate clearly with technical/non-technical audiences, and manage competing priorities.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to be flexible with changing priorities and business needs.
• Ability to travel 10%–25% depending on project needs across all iNRCORE locations.
• Occasional lifting of IT equipment (up to approximately 30 lbs.) and work in data center/closet environments may be required.