IT Infrastructure Specialist

Perks & Pay

• Salary: $58,000-$68,000 based on education, experience, and skills.
• Potential for up to 12% contingency bonus.
• Generous plan for paid time off (PTO) (Up to 16 days the first year)
• 10 Paid Holidays
• Individual and family insurance coverage: Various medical, vision, and dental plans to choose from
• HSA Employer match up to $1000, depending on plan
• 401(k) with employer match
• Professional Development
• Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program

Maintenance and Upgrades

• Reviews system logs and tools for possible issues and resolutions
• Reviews future changes to enhance security and privacy
• Other duties as assigned

Coordination with HIPAA Compliance

• Covers HIPAA compliance oversight with HIPAA Security and Privacy Officer
• Works with HIPAA Security and Privacy Officers to accomplish HIPAA compliance
• Maintains current knowledge of HIPAA rules and regulations

Infrastructure Management

• Maintains an appropriate and business-like manner in dealing with all internal staff, Board members, State and governmental staff, sub-contractors, and vendors of NorthKey, etc.
• Maintains current knowledge of HIPAA rules and regulations
• Plans for future development, manages, and maintains all infrastructure equipment, including but not limited to firewalls, switches, point-to-point systems, wireless access points, cabling, including cable panels, external systems such as all internet connections, and other network-related items.
• Assists with maintaining and managing desktop and laptop hardware/software, peripherals, workstation server management software, helpdesk, anti-virus systems, software, network/ server/ computer/ mobile device security, server hardware/ software, mobile devices, and enterprise storage.

Collaboration and Implementation

• Collaborates and coordinates with leadership, management, and staff to plan for and implement the organization's technology needs in support of the organization's business growth and development.
• Conducts routine and emergency maintenance of network hardware/software, peripherals, and other equipment/software.
• Must be available for on-call and after-hours activities in the event of emergencies and scheduled projects that must occur after-hours, without disrupting regular business activities.
• Manage relationships with vendors/partners to accomplish the above tasks.

Qualifications

• A bachelor’s degree in information systems, Computer Science, or a similar degree is strongly preferred. Demonstrated experience may replace a degree.
• Strong organizational and planning skills.
• Experience/Training/Certification in one or more of the following: Windows OS (10+), KACE (Quest), Anti-Virus Software (ESET), VMware, Microsoft Server OS, Active Directory, Office 365, and Enterprise Storage Solutions (NetApp).
• Experience/Training with desktops, laptops, printers, peripherals, installation and maintenance, WAN/LAN equipment (Cisco Preferred), and MS SQL Server
• Experience/Training in a healthcare environment and/or with HIPAA rules/regulations is preferred.
• Good interpersonal skills and the ability to interact professionally with others.
• Must be able to lift up to 60 pounds.
• Ability to drive a motor vehicle.