Technical Solutions Specialist

About the role

We are looking for a Technical Solutions Specialist to help drive growth across Gallagher Security's target markets in the U.S. This role blends technical pre-sales, customer engagement, and solution design to help partners and end users get more from our integrated security solutions. You will work closely with Business Development Managers, Channel Partners, Technical Account Managers, Professional Services, and product teams to support the full sales cycle - from presentations and demos to tenders, solution design, and complex integrations.

This is a remote role supporting customers and partners across the U.S., with regular regional travel across the North Central U.S. and into Canada. You will be a trusted technical advisor in the field, helping drive customer success and commercial impact.

What You’ll Be Doing

• Deliver technical pre-sales support across Gallagher’s security solutions portfolio
• Lead customer and partner presentations, demos, and technical discussions
• Support tenders, proof-of-concept activity, solution design, and complex integrations
• Build bills of materials and support quote accuracy based on customer and site requirements
• Deliver training and technical guidance to technicians, administrators, and end users
• Support commissioning, site audits, and system sign-off when needed
• Partner with internal teams to solve technical issues and improve service delivery
• Maintain accurate CRM activity and manage travel across your region

Who You Are

• You are a technically strong, customer-focused pre-sales professional who thrives in a fast-moving environment and takes ownership
• You are a self-starter who drives solutions, turns complex requirements into practical outcomes, and builds trust quickly through technical credibility, strong communication, and execution
• You bring 3+ years of experience in technical pre-sales design and technical engineering
• You have 3+ years of experience in technology sales, ideally in electronic security
• You have experience with access control, intrusion detection, and perimeter detection solutions
• You have strong IT knowledge and a solid understanding of networked environments
• You have experience supporting tenders, compliance responses, and technically complex customer needs
• You have strong communication, collaboration, and organizational skills, with a self-starter mindset and the ability to drive solutions
• You have high integrity, accountability, and attention to detail
• You are willing to travel regionally across the North Central U.S. and into Canada

Qualifications

• 3+ years of experience in technical pre-sales design and technical engineering
• 3+ years of experience in technology sales, ideally in electronic security
• Experience with access control, intrusion detection, and perimeter detection solutions
• Strong IT knowledge and a solid understanding of networked environments
• Experience supporting tenders, compliance responses, and technically complex customer needs
• Strong communication, collaboration, and organizational skills, with a self-starter mindset and the ability to drive solutions
• High integrity, accountability, and attention to detail