Technical Solutions Specialist

About the role

We’re looking for a Technical Solutions Specialist to help drive growth across Gallagher Security’s target markets in the U.S. This role blends technical pre-sales, customer engagement, and solution design to help partners and end users get more from our integrated security solutions.

Responsibilities

• Deliver technical pre-sales support across Gallagher’s security solutions portfolio
• Lead customer and partner presentations, demos, and technical discussions
• Support tenders, proof-of-concept activity, solution design, and complex integrations
• Build bills of materials and support quote accuracy based on customer and site requirements
• Deliver training and technical guidance to technicians, administrators, and end users
• Support commissioning, site audits, and system sign-off when needed
• Partner with internal teams to solve technical issues and improve service delivery
• Maintain accurate CRM activity and manage travel across your region

Requirements

• 3+ years of experience in technical pre-sales design and technical engineering
• 3+ years of experience in technology sales, ideally in electronic security
• Experience with access control, intrusion detection, and perimeter detection solutions
• Strong IT knowledge and a solid understanding of networked environments
• Experience supporting tenders, compliance responses, and technically complex customer needs
• Strong communication, collaboration, and organizational skills, with a self-starter mindset and the ability to drive solutions
• High integrity, accountability, and attention to detail
• Willingness to travel regionally across the North Central U.S. and into Canada

Qualifications

• BS/BA degree in Computer Science, Engineering, or related field
• Passion for technology and a desire to help others succeed
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills

Skills

• Technical pre-sales and design
• Customer engagement and solution design
• Technical writing and documentation
• Project management and time management
• Collaboration and teamwork

Benefits

• Flexible working hours
• Professional development opportunities
• Competitive compensation package
• Health and wellness programs
• Employee recognition and rewards

Pay

• $80,000 - $100,000 annually

Schedule

• Remote work with occasional travel