Team Manager

Job Responsibilities

• Leading, coaching, and empowering a dedicated team to achieve full potential, fostering a culture of trust and accountability, and contributing to succession planning.
• Driving the team to build and maintain deep client relationships, ensuring a client-centric mindset, and role-modeling elevated client interactions.
• Taking accountability for a designated product category, providing feedback to Corporate Merchandising, and developing action plans to boost business and maximize product performance.
• Setting clear goals, monitoring team performance, analyzing sales and client feedback, and implementing solutions to exceed sales objectives and enhance outcomes.
• Partnering with cross-functional teams (Operations, Merchandising) to ensure operational excellence, uphold visual standards, and maintain a seamless, elevated client experience.

Qualifications

• A passion for luxury retail and a proven ability to cultivate high-performing teams.
• An agile and growth-oriented leader with a proven track record of empowering timely decisions and championing continuous learning and feedback.
• A strategic client advocate who guides teams to build deep, lasting client relationships through discovery and thoughtful communication, resulting in personalized and elevated service.
• A results-driven and accountable individual who sets clear, ambitious expectations and goals, empowers the team to deliver exceptional results, and leverages insights to drive continuous improvement.
• A strong self-awareness capable of providing clear, transparent coaching, identifying development needs, and inspiring team members to reach their full potential.

Benefits

• Medical
• Dental
• Vision
• Short and long-term disability
• Variety of paid time off programs
• Employee discount/perks
• Two retirement plans with employer contributions

Pay

USD $100,000 - $120,000 annually, plus the opportunity for a bonus.

Schedule

N/A