Team Lead | Supportive Housing

About the role

The Team Lead supports a permanent supportive housing program aimed at helping adults aged 18 and older develop independence. Key responsibilities include supervising staff, fostering a collaborative team environment, and ensuring quality care.

Responsibilities

• Supervise daily activities and operational performance of a team of direct care employees
• Ensure ongoing and transparent communication through huddles, one-to-one meetings, and approved communication resources
• Promote a culture of strong performance and high morale
• Provide orientation, training, and mentoring to new employees
• Coordinate and train employees on program service delivery model
• Ensure employee compliance with company policy, procedures, and operational expectations
• Address performance problems and provide support
• Improve employee competence by providing educational resources and training
• Improve clinical, operational, and financial results by analyzing data, monitoring variances, identifying trends, and recommending actions to management
• Prepare and analyze reports as required
• Manage employee timecards and other payroll responsibilities
• Work with the Quality Assurance department and Valley Leadership to ensure compliance with regulatory requirements
• Perform client care responsibilities including targeted case management, medication distribution, client transportation, etc.
• Coordinate with leadership to ensure shift coverage and provide on-call coverage as assigned

Requirements

• High school diploma or equivalent
• Six months direct care experience
• CPR certification as required by department
• Valley de-escalation certification as required by department
• Driving positions require a current Utah Driver’s license, must be 21

Qualifications

• One year of supervisory experience preferred

Skills

• Advanced knowledge and skill in relevant function
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work independently and as part of a team

Benefits

• Compensation including tenure-based service increases and performance bonuses
• On-demand pay
• Accrued paid time off, 10 paid holidays, 2 wellness days, and paid parental leave
• Medical, dental, vision, life, and disability insurance
• Voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance
• Health Savings & Reimbursement Account (HRA)
• Company match on 401(k) plan contributions
• Tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education

Pay

Range starts at $20.65/hour, with pay calculated based on years of related experience. Shift Differential: Additional $2.25/hour $2,000 Retention Sign-on Bonus!!!!

Schedule

Monday – Friday | 8:00am – 4:00pm