Table Games Supervisor (PT)
Hollywood Casino at Greektown · Detroit, MI · 2 mo ago
ManagementFull-time
Responsibilities
- Safeguard Company assets located in the assigned work area
- Enforce Casino rules and regulations for table games
- Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act)
- Adhere to Michigan gaming regulations
- Respond to and act on customer disputes arising in assigned area
- Direct assignments of Table Games personnel within their assigned section
- Ensure that proper table inventories are maintained in assigned area
- Issuance of credit to customers
- Accurately track customer play for rating purposes
- May be responsible for a group of assigned team members (dealers) and the development of team members in dealing proficiency and guest service
- Other job-related duties as assigned
Requirements
- Excellent communication skills
- Understand and comply with all Company and departmental rules, regulations, Policies, and procedures
- Read, write, and communicate verbally in English
- Working knowledge of all Casino games
- Ability to perform intermediate math
- Skill in establishing and maintaining effective working relationships with team members
- Knowledge of Casino computer system
- Knowledge of 3 out of the 4 core games: Blackjack, Baccarat, Roulette and Craps
- Must have at least one (1) year experience