Table Games Supervisor

Essential Job Functions

• Responsible for the operations of table games on an assigned shift.
• Displays a working knowledge of all table games, house rules, counting methods and procedures covering each.
• Affirms that all coin and check racks are always filled.
• Settles disputes that arise from guests in the Table Games area, referring to those that are very difficult to the Casino Operations Assistant Manager, Casino Operations Manager, or the Director of Casino Operations.
• Affirms guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making Comp decisions.
• Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior.
• Affords assistance if problems or differences between Table Games employees and gaming guests are observed.
• Recommends change in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits.
• Counsels, guides, coaches assigned personnel in the proper performance of their duties.
• Presents a well-groomed, professional appearance.
• Makes or recommends promotions.
• Provides for safety and security.
• Handles employees' complaints or grievances.
• Recommends disciplinary action or disciplines employees.
• Plans work.
• Supervises and monitors’ work.
• Maintains legal compliance with federal, state, and gaming laws.

Physical, Mental & Environmental Demands

• Must be able to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks.
• Must be able to lift up to 40 pounds.
• Must be able to bend, reach, kneel, twist and grip items.
• Must be able to walk and be on your feet for long periods of time.
• Must be able to respond calmly and handle many customers’ demands in a fast pace environment.
• Responds to visual and aural cues.
• Must be able to memorize game rules and procedures.
• Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
• Must possess good manual dexterity for quick and accurate handling of chips, cards and money.
• Must have excellent vision (including peripheral) to protect the games.
• Must be able to read, verify and sign appropriate documents relating to the game in a small area.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.