Table Games Pit Manager - Philadelphia

Why We Need Your Talents

The Casino Pit Manager is accountable and responsible for overseeing the smooth operation of the casino table games. Where You'll Make an Impact

• Responsible to the Casino Shift Manager for successful performance of assigned duties.
• Supervises and performs the duties of Dual-Rate Pit Managers, Floor Supervisors, Dealers, and Dual-Rate Dealers.
• Assists and advises other departments and company personnel as necessary, to assure the success of the table games and the company overall.
• Supervises, floors management of dealers, and other subordinates in the pit area and ensures correct procedures are followed on table games.
• Analyzes customer play cheating, scams, counters, and any unusual or suspicious variations of play.
• Reviews player ratings, keeps track of markers, and rundowns for the entire pit.
• Manages the request for fills/credits, reviews staffing levels to maintain operational effectiveness.
• Delegates authority and assigns responsibilities, develops staff, interviews, hires, evaluates, and disciplines.
• Reviews departmental financial data, reviews table game activities and promotional status with the Table Games Shift Manager.
• Makes presentations to departmental directors and managers as necessary.
• Provides excellent customer service.
• Ensures the safety and security of guests and employees, manages processes and programs to effectively control and reduce loss time injuries.
• Meets with departmental directors and managers as necessary.
• Other duties as assigned.

Skills You'll Need To Succeed

• Methods of Accountability: Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
• Standards of Performance: Management abilities demonstrated in managing the table games operations.
• Maintain interpersonal working relationship among all personnel.
• Oral and written communication skills.
• Public relations and customer service skills.
• Willingness to assume responsibility relative to the performance of the table games.
• Obtainment of departmental budget and goals.
• Effective managing of the staff.
• Accuracy in completing assigned duties, paperwork, and reports.
• Must be proficient with all Microsoft software products.
• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Knowledgeable of specified games and gaming regulations.
• Ability to add monies and chips.
• Knowledge of theft techniques.
• Good public relations/guest service skills.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• Ability to accurately complete paperwork and forms.
• Complete, perform and understand basic mathematical functions.
• Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
• Complete knowledge of all facilities available to guests on property.
• Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.
• Ability to maintain mental concentration for significant periods of time.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents.
• Free Basic Life Insurance.
• Free Short Term & Long-Term Disability.
• Retirement Savings with Company Match.
• Generous Bonus Structure.
• Annual Merit/Goal Based Pay Increases.
• Lifetime Leadership Skills Development & Mentorship Programs.
• Tuition Reimbursement.
• Free parking.
• Free food and discounted meals.
• Exclusive Discounts on Travel, Services, Goods and Entertainment.

Physical Requirements

• Casino is over 300,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
• Sitting: 5%
• Walking: 10%
• Standing: 75%
• Keyboarding: 10%
• 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.