Table Games Assistant Pit Manager

Responsibilities

• Supervises staff and manages daily operations of the Table Games department.
• Oversees all games, game protection, and the overall operation of table games on assigned shifts.
• Supports and administers operational goals, monitors performance and profit objectives, and coordinates with manager on scheduling concerns.
• Assists in the budget process for the department, provides recommendations, and supports compliance with departmental budget initiatives.
• Supports superior customer service by promoting and demonstrating it in accordance with department and company standards and programs.
• Maintains customer service standards, enforces games procedures and policies, and monitors for compliance.
• Monitors chips and cash transactions, ensures proper payouts, and manages table inventories and limits.
• Handles customer concerns and requests, addresses team member feedback, and assists with overall engagement and integrity of daily operations.
• Maintains strict confidentiality and ensures compliance with regulatory requirements.

Requirements

• Associates degree (A.A.) in related field or minimum of three years of experience in a comparable Table Games leadership position.
• Thorough knowledge of all Table Games and Table Games operations.
• Excellent written and oral communication skills.
• Proficiency in Microsoft applications (Excel, Word).
• Knowledge of Table Games operating systems.
• Ability to interact with guests, staff, and colleagues, resolve problems and conflicts diplomatically and tactfully.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions effectively.
• Flexible to work all shifts including holidays, nights, weekends.
• Ability to perform basic mathematical calculations.
• Able to obtain a gaming license.
• At least 21 years of age.

Qualifications

Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Skills

Excellent written and oral communication skills.

Benefits

Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position.

Pay

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.

Schedule

Paid time off is earned according to the local policy and increases with the length of employment.