Systems Engineer

About the role

Smithville Communications — Indiana’s trusted, locally owned provider of Internet, Voice, Security, and Enterprise data services — is seeking a skilled and detail-oriented Systems Engineer to support and enhance our network infrastructure.

Responsibilities

• Design and implement disaster recovery for the provider-side server network.
• Perform server and software upgrades to maintain security and performance standards.
• Continuously monitor and maintain system health, performance and security across server environments.
• Conduct server operational reviews and troubleshoot issues to ensure uptime and reliability.
• Process service orders and support operational requests as needed.
• Research system and software requirements and perform lab testing to evaluate new technologies and solutions.
• Design, build, and implement infrastructure improvements and new system capabilities.
• Commission and deploy virtual and physical servers.
• Perform hardware repairs, upgrades, and installations.

Qualifications

• Technical Degree or experience with server hardware, virtualization, and hosted environments.
• Strong understanding of Microsoft Windows Server and Linux environments.
• Knowledge of networking fundamentals (DHCP, DNS, firewalls, email/web hosting, network security, database configuration and management, visualization, databases and DEVOPS).
• Familiarity with system monitoring tools (Elastic Stack, or LOG management, Grafana, SolarWinds, SNMP).
• Experience with backup solutions (e.g., Rubrik).
• Knowledge of Debian and RedHat-based systems concepts.
• Excellent written and verbal communication skills.
• High attention to detail and a methodical approach to problem-solving and troubleshooting.
• Effective project management and time management skills.
• Ability to learn quickly and adapt in a dynamic environment.

What we offer

• Company-paid Dental, Term Life Insurance & Long-Term Disability
• Free degree and certificate programs for eligible employees
• Low-cost Medical, Prescription, and Vision plans
• Health Savings Account with annual company contributions
• 401(k) with a company match
• Paid holidays
• Moderate PTO
• In-house training programs
• Discount on Smithville Products and Services

Who we are

For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana.