Systems Engineer

About the role

Serves as technical professional by overseeing a variety of moderately complex analytical and technical assignments; providing subject matter expertise and advice for assigned technology and infrastructure systems; planning, managing, and implementing infrastructure projects and upgrades; and assists in the design and documentation of infrastructure processes, procedures, and standards.

Responsibilities

• Ensures availability of infrastructure services by implementing, monitoring, and supporting servers, storage, telephony and other services and infrastructure software platforms including but not limited to server / client operating systems, reporting platforms, messaging and database services, network configuration, web proxies and other software-based systems.
• Facilitates management of future problems by preparing clear and concise documentation; maintaining appropriate records of time spent, actions taken, and item status; assisting in designing and documenting infrastructure processes, procedures, and standards; maintaining and preparing system and software documentation; providing training or arranging for vendor training for system users.
• Ensures infrastructure and data is kept secure by keeping track of assets.
• Develops operational, installation, configuration, and upgrade documentation for communication systems, hardware, network, security, storage, software, and other computer related systems.
• Provides on site or remote access diagnoses and resolution to hardware and software problems by responding to service desk requests and planned work requests.
• Manages moderate to complex service requests through resolution or escalation to another team member by performing work in a manner that minimizes disruption to existing business use; works with external suppliers for the ongoing support and maintenance of relevant hardware and software; participates in an on-call rotation with other infrastructure staff; and keeps users at all levels of the organization informed of progress through problem resolution.
• Works with airlines and other third parties and provides infrastructure support and troubleshooting as needed.
• Escalation point for members of the Information Technology department for issues relating to network infrastructure.
• Ensures effectiveness of infrastructure by performing preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure; diagnosing problems; working with external vendors and KCAB departments; and supporting and backing-up a variety of technologies, business units, and systems.
• Backups Active directory and related services Virtualization Storage Network Cloud service providers (CSP) Configuration management Microsoft 365 Surveillance/CCTV system Overhead paging System patches/updates User provisioning/deprovisioning Microsoft Active Directory Data protection and backups Networking Scripting and automation Server and client operating system administration Configuration management Storage Virtualization Public cloud service providers Microsoft 365

Requirements

• Active directory, Vmware, Azure, veeam, cisco networking, Microsoft 365, System administrator, storage virtualization, security

Qualifications

• Security Background is a plus
• Certifications Some day to day admin work
• Experience Level Intermediate Level

Skills

• Active directory
• Vmware
• Azure
• veeam
• cisco networking
• Microsoft 365

Benefits

The pay range for this position is $40.00 - $50.00/hr.

Pay and Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Erlanger, KY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.