System Analyst

Key Responsibilities

• Serve as primary liaison with vendors and manage system relationships
• Continuously evaluate system capabilities, updates, and enhancements
• Collect, analyze, and interpret data to identify trends, risks, and opportunities
• Translate data insights into actionable recommendations to improve business operations
• Possess knowledge of system strategy, priorities, and roadmap
• Support system users through training, documentation, and troubleshooting
• Lead or support system change management, integrations, and/or enhancements
• Maintain system adoption, data quality, and performance metrics
• Collaborate cross-functionally to align tools with business needs
• Communicate system updates, outages, and changes to stakeholders

Qualifications

• Strong technical aptitude and systems-thinking mindset
• Advanced Excel skills required; SQL or similar tools preferred
• Ability to analyze data and translate it into business insights
• Strong organizational and project management skills
• Excellent communication and stakeholder management skills
• Self-starter capable of operating independently
• Experience training and supporting end users
• High attention to detail and problem-solving ability
• Take ownership of identifying and driving revenue recovery and cost-saving opportunities through system data and process improvements
• Utilize strong problem-solving skills to identify root causes and implement scalable, long-term solutions across systems and operations

Compensation

$65,000 - $75,000 + 10% annual bonus opportunity