System Analyst

Responsibilities

• Maintain data integrity, perform inventory transactions and work orders (WOs), support physical inventory processes, and fulfill reporting requests.
• Provide system/software support, analyze issues, perform testing, and assist with ongoing system upgrades, implementations, and automation initiatives.
• Support physical inventory counts for the client and raw materials.
• Perform inventory transactions, including lot changes, adjustments, transfers, scrap requests, and reconciliations.
• Create work orders (WOs).
• Process unit of measure (UoM) changes.
• Process order and list price corrections/updates.
• Import customer address book data.

Essential Job Functions

• Maintain accurate inventory and item master data.
• Fulfill reporting requests for internal stakeholders.
• Edit Preference Profile tables as needed.
• Document efficient processes and support continuous improvement.
• Contribute to process innovation with a positive, solution-focused approach.
• Provide ongoing training to users.

Projects & Implementations

• Support ongoing system upgrades, implementations, and automation projects.
• Participate in testing, validation, and documentation during project cycles.

System & Software Support

• Provide Tier 1 help desk support.
• Monitor, analyze, and resolve help desk tickets (Halo tickets).
• Reset passwords; set up and disable user accounts.
• Maintain and support shipping software.
• Support and troubleshoot systems, including: Web applications, JD Edwards EnterpriseOne (E1), Lift, ADSI, RF-SMART, Smartsheet, MZ Reach, Litmos, and related tools.
• Execute technical functions in Noosh.
• Map buyers in Noosh to E1.
• Perform E1 system tasks, including: Address Book uploads, ship confirmations (including resolving Orchestrator errors), and inventory adjustments.
• Add jobs to Preference Profiling (separate from SS Inventory tasks).