Switchboard PBX Operator PRN

CJW Medical Center · Richmond, VA · 3 days ago

On-siteAdministrative$13–$15.6/hrPart-time

Job Summary

As our PBX Operator PRN, you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and providing accurate hospital directions; You will respond to code phone or code wall panel alarms, taking priority over any calls except the fire alarm, making sure that appropriate personnel are notified. Monitor fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed. You will answer hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate. You will place and process long distance and Watts Line Calls for various departments and doctors' offices. Assist patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines. You will process, forward and deliver patient mail and flowers with assistance from volunteer staff.

Qualifications

2 to 5 years’ experience switchboard operator/customer service experience is preferred
Medical terminology is a plus

Benefits

Chippenham Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note

Eligibility for benefits may vary by location and position.

About the Hospital

Chippenham Hospital, part of the nation's leading provider of healthcare services, HCA Healthcare, has been providing quality healthcare services since 1972. With more than 50 years of pioneering healthcare, our 460+ bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.