Surgery Scheduling Specialist - Radiology

Key Responsibilities

• Coordinates with patients, physicians, and operating room to schedule surgeries with minimal guidance.
• Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.
• Schedules multi-panel and multi-surgeon combination cases across all locations.
• Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
• Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed.
• Obtains precertification or proper insurance approval prior to surgical procedures.
• Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
• Maintains quality in operations impacting patients and staff.
• May assist in training new and current employees.

Technical Capabilities

• Patient Scheduling (Intermediate): Coordinating and scheduling patient appointments, surgeries, and other office visits with various computer systems in the hospital or clinic.
• Surgery Scheduling (Intermediate): Coordinating and scheduling surgeries within various computer systems in the hospital.
• Patient Documentation (Intermediate): Receiving and recording patient information.
• Medical Terminology & Documentation (Intermediate): Comprehending medical terminology and documentation in an office, or surgical setting.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/Complexity of Work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Position Qualifications

• Responsibilities: Coordinating surgery schedule, facilitating workflow, verifying patient eligibility, obtaining precertification, maintaining quality, and assisting in training.
• Certifications: Not specified.
• Work Experience: 2 years relevant experience.
• Education: High School Diploma or GED.