Surgery Scheduler/Front Desk

Duties and Responsibilities

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information
• This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay
• Congnates with anesthesia groups to confirm scheduling for coverage
• Accurately uses procedure codes to ensure proper billing
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensures all necessary paperwork for any patient-add-on is received by the appropriate staff
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts
• Alerts administration when new doctors or procedures are scheduled
• Cross trains with other areas
• Completes consents and ensures accuracy before submitting to the chart builder
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process

Requirements

• Minimum 2-4 years of hospital or medical office experience required
• Must be able to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet high-paced demand
• Show a genuine desire to work and improve the hospital as a whole
• Professional appearance
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills

Benefits

• Competitive salary and benefits package
• Medical and dental insurance
• 401(k)
• Paid time off
• Life insurance