Medical Front Desk / Patient Scheduler

A mission-driven community health organization in Albuquerque is seeking a Patient Registration Coordinator / Medical Scheduler to support front desk operations, patient intake, appointment scheduling, and overall patient communication.

About the role

This is a great opportunity for someone with medical front desk, patient registration, scheduling, or healthcare administrative experience who enjoys helping patients, staying organized, and being part of a team that serves the local community.

Why join us?

• Stable, full-time opportunity with consistent hours
• Mission-driven healthcare environment focused on serving the community
• Strong benefits package, including employer-paid benefits
• Weekly pay + benefits
• Opportunity to work with a supportive clinical and administrative team
• Great fit for someone who enjoys patient-facing work and wants to make an impact

Job Details

Responsibilities

• Greet patients and assist with check-in and registration
• Schedule, confirm, and reschedule patient appointments
• Answer incoming calls and route messages appropriately
• Verify patient information, insurance details, demographics, and required documentation
• Collect payments, co-pays, and update account information as needed
• Maintain accurate records in the electronic health record system
• Support patient reminders, follow-up calls, and general front desk communication
• Cookordinate with clinical staff to help ensure smooth daily patient flow
• Provide professional, compassionate service to patients in person and over the phone

Qualifications

• Previous experience in medical front desk, patient registration, scheduling, or healthcare administration
• Comfortable speaking with patients by phone and in person
• Strong attention to detail and ability to manage multiple priorities
• Experience with EHR/EMR systems preferred
• Ability to handle confidential information professionally
• Bilingual English/Spanish is a plus
• Experience in a community health, FQHC, clinic, or high-volume medical office setting is a plus