Front Desk Receptionist & Surgery Scheduler
What You Will Do (Job Summary)
The Ffront Desk Receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts.
Surgery Scheduler
As a Surgery Scheduler, you will play a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff.
Required Skills
- High school Diploma or GED
- Competence in using basic office equipment, including computer, printer, telephone, and fax
- Need experience working in a medical office setting
- Excellent clerical and organizational abilities
- Proven customer service skills
- Ability to communicate effectively and professionally, especially in high-stress situations
- Strong multi-tasking capabilities
- Comfortable working in a fast-paced healthcare environment
- Bilingual skills highly preferred
- Demonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations
Pay
The starting rate for this role is between $18.00 per hour to $28.00 per hour, depending on experience.
Schedule
N/A
Benefits
N/A