Front Desk Receptionist & Surgery Scheduler

Endoscopy Institute of Hawaii is looking for aFront Desk Receptionist & Scheduler to join our amazing patient focused team. Endoscopy Institute of Hawaii is a leading outpatient facility dedicated to providing exceptional care in gastroenterology and endoscopic procedures. Located in a state-of-the-art facility, our center combines advanced technology with a team of highly skilled professionals to deliver accurate diagnoses and effective treatments. We prioritize patient safety, comfort, and satisfaction, ensuring each individual receives personalized, compassionate care. Committed to improving digestive health, the Endoscopy Institute of Hawaii proudly serves the community with excellence and a focus on optimal outcomes. What You Will Do (Job Summary): The Front Desk Receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts. As a Surgery Scheduler, you will play a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff. The starting rate for this role is between $18.00 per hour to $25.00 per hour, depending on experience. What We Offer(based on status) Medical, dental, vision, disability, and life insurancePaid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year. 401k retirement planPaid holidaysHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Required Skills: High school Diploma or GEDNeed experience working in a medical office settingCompetence in using basic office equipment, including computer, printer, telephone, and faxExcellent clerical and organizational abilitiesProven customer service skillsAbility to communicate effectively and professionally, especially in high-stress situationsStrong multi-tasking capabilitiesComfortable working in a fast-paced healthcare environmentBilingual skills highly preferredDemonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations Who We Are We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.