OR Surgery Scheduler / Front Desk Representative

About the role

Responsible for scheduling 30-50 cases per day and liaising with a number of referring doctors' offices. Integral part of the Front Desk Team.

Responsibilities

• Counseling patients and scheduling surgeries for multiple physicians.
• Maintain relationships with physician's offices through their staff.
• Complete all necessary paperwork for each procedure on the physicians’ schedule.
• Pre-certify any procedures on the schedule.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provide back up support for the Front Office as needed.

Requirements

• High School diploma
• 2 years of previous experience scheduling appointments and/or surgeries
• Experience with insurance, verification processes, and business office functions
• Knowledge of clinic policies and procedures
• Knowledge of managed care contracts and utilization
• Knowledge of computer systems, programs and spreadsheet applications
• Knowledge of medical terminology and be familiar with scheduling software

Qualifications

• Skill in gathering and reporting claim information
• Skill in solving utilization problems
• Skill in written and verbal communication and customer relations
• Experience in a Surgical facility as a scheduler
• Fast and accurate data entry
• Service oriented, patient demeanor
• Able to multi-task, manage time effectively, and deliver results
• Strict attention to detail
• Intermediate computer skills and knowledge of Microsoft Office

Skills

• Skill in gathering and reporting claim information
• Skill in solving utilization problems
• Skill in written and verbal communication and customer relations
• Experience in a Surgical facility as a scheduler
• Fast and accurate data entry
• Service oriented, patient demeanor
• Able to multi-task, manage time effectively, and deliver results
• Strict attention to detail
• Intermediate computer skills and knowledge of Microsoft Office

Benefits

• Employee Assistance Plan
• 401(k) retirement plan with a company match
• And more!

Pay

TBD

Schedule

TBD