Supervisory Program Application Specialist

About the role

This position is located within Health Administrative Service (HAS) at VA Long Beach Healthcare System (VALBHS). The purpose of the position is to perform programmatic and supervisory duties to ensure the efficient and effective provision of health care services to patients accessing care at Tibor Rubin VA Medical Center.

Learn more about VALBHS

Learn about Tibor Rubin VA Medical Center

Qualifications

• To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 07/22/2026.

• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11.

• Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Specialized Experience

• (In addition to meeting time and grade) you must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.
• Examples of specialized experience would typically include - but are not limited to: data processing - accounting - budget - health care systems - data security - medical record - patient information management system - management principles - Patient enrollment and eligibility.

Competencies

• Clerical
• Interpersonal Effectiveness
• Manages and Organizes Information
• Technical Competence
• Experience

Duties

• The incumbent serves as a Supervisory Program Application Specialist (PAS) within the Health Administration Service (HAS), providing direct leadership in the HAS to include Business Office functions (Eligibility - Enrollment - Patient Travel - Emergency Room administration - Medicine - Surgery - and Dermatology schedulingPrimary Care and OptometryRehab schedulingMental Health Clinic support to include the Community Based Outpatient Clinics (CBOCs)Assess the productivity - effectiveness - and efficiency of program operations and to analyze and resolve problems in the staffing - effectiveness - and efficiency of administrative support - staff activities and technical hardware - equipment and software applications.
• The incumbent of this position provides continuous business oversight for a variety of software programs integral to the overall administration and operations of the business and effects programmatic changes at the facility level.
• Coordinates ongoing data collection and analysis and uses knowledge of System Redesign principles to determine organization.
• Constitutes a major duty occupying at least 25% of the position's time - as incumbent provides administrative and technical supervision, typically at leas four (4) or five (5) positions.
• Plans and carries out projects to improve the efficiency and productivity of the Medical Center Area of HAS.
• Identifies - analyzes - and makes recommendations to resolve problems and situations that may require substantially altering existing systems or establishing criteria.
• Responsible for planning and scheduling ongoing production-oriented work on a quarterly and annual basis - or direct assignments of similar duration.
• Adjusts staffing levels or work procedures within their organizational unit(s) to accommodate resource allocation decisions made at higher echelons.
• Plans work to be accomplished by subordinates - set and adjust short-term priorities - and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities - selective consideration of the difficulty and requirements of assignments - and the capabilities of employees.
• Works Schedule: Monday-Friday from 8:00am-4:30pm
• Virtual: This is not a virtual position
• Position Description/PD#: Supervisory Program Application Specialist/PD13075A