Supervisor, Patient Accounting - Remote
About the role
About Our Client: The organization operates within the healthcare sector, focusing on delivering laboratory services and patient billing solutions. It addresses the complexities of patient accounting and billing within a healthcare setting, ensuring accurate financial operations that support patient care. With a substantial workforce nearing 30,000 members, the organization emphasizes diversity and inclusion to reflect the communities it serves.
About the Opportunity: The SUPERVISOR, PATIENT ACCOUNTING role is responsible for overseeing daily billing and collections activities in the patient accounting area, specifically within laboratory services. This position supervises assigned staff, serves as a technical resource, and helps resolve billing-related issues. The role is integral in supporting the financial accuracy and efficiency of patient account management, directly contributing to the organization's operational effectiveness.
Responsibilities
- Supervise assigned patient accounting staff
- Manage day-to-day billing and collections activities in the assigned area
- Participate in strategic planning for the department
- Serve as a technical resource to team members
- Assist with tasks as necessary to support the team
- Communicate with supervisors, staff, patients, third-party payors, and others to resolve problems or concerns
Requirements
- High school education
- Minimum of 2 years experience in Patient Financial Services
- Experience in laboratory billing
- Preferred knowledge of medical terminology
- Customer service skills
- Data entry experience
- Preferred experience with Epic Beaker
Pay
Base pay range is $62,836.80 to $97,822.40 annually. Additional compensation may include shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation varies based on qualifications, experience, location, market conditions, and business needs.
Benefits
- Medical, dental, and vision insurance
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Paid time off and sick leave
- Paid parental and family caregiver leave
- Emergency backup care
- Long-term, short-term disability, and critical illness plans
- Life insurance
- 401(k)/403(b) with employer match
- Tuition assistance up to $5,250 per year and discounted educational opportunities
- Student debt pay down up to $10,000
- Pet insurance
- Legal resources plan
- Eligibility for annual discretionary bonus based on system and employee criteria