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Supervisor, Paid Social Media

CROSSMEDIA · New York, NY · 3 wk ago
On-siteMarketingFull-time

About Us

Crossmedia is the global media independent, committed to doing media and business the right way, guided by the principles of TRUST, REASON, and the Pursuit of HAPPINESS. Founded in NY in 2000, Crossmedia US is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ employees worldwide with offices in the US, London, and Germany. Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Zalando, Edible Arrangements, Citizens Bank, and more.

We focus on creating innovative connections between brands and people, regardless of channel or budget, while maintaining transparency and objectivity. As a values-based organization, we invest in our colleagues' professional and personal wellbeing, fostering a culture that has earned us a top ranking on Ad Age’s Best Places to Work for seven consecutive years.

About the Role

We are hiring a Supervisor/Paid Social to join our One Marketplace team to manage the paid social strategy for key national clients. This role is ideal for someone who thrives in a fast-paced, casual environment and takes pride in mentoring team members and contributing to team success. We value an entrepreneurial attitude and welcome new ideas, platforms, tools, and opportunities to help build the agency.

Responsibilities

  • Work with clients to understand brand goals and implement social initiatives through paid social media advertising.
  • Utilize social platforms natively (Facebook/IG, Twitter, Pinterest, LinkedIn, Snapchat) and within PMD technology for paid social media.
  • Oversee day-to-day client operations, manage internal teams, and develop thought leadership and POVs.
  • Assist with training and supervising internal teams to ensure best-in-class strategy and execution.
  • Translate brand strategy into smart and sound paid social tactics.
  • Understand brand and direct response social initiatives, including measurement and tracking capabilities specific to platforms.
  • Balance and meet deadlines with strong organizational skills.

Leadership & Mentoring

  • Serve as a compassionate leader who manages by example and takes pride in team success.
  • Build strong and productive relationships with clients, partners, and colleagues.
  • Maintain a positive and optimistic outlook to contribute to company culture and business growth.
  • Lead day-to-day client operations, manage internal teams, and develop POVs.

Requirements

  • 4+ years of experience working with paid social media and strategy.
  • 1-2+ years of advertising or media agency experience.
  • Hands-on experience working directly in social platforms.
  • Strong organizational skills to balance tight deadlines and challenges.
  • Willingness to problem-solve and find creative solutions.

Pay

Salary range of $75,000–$95,000, commensurate with experience, skills, qualifications, and industry tenure.

Benefits

  • Flexible hybrid work options (in-office and remote, depending on role).
  • Open/flexible PTO and annual leave policies (US & UK specific).
  • Sponsored healthcare options and agency-wide physical & mental health support.
  • 401k with company match (USA) and generous pension (UK).
  • Paid sabbatical at significant milestone anniversaries.
  • Generous paid parental leave policy.
  • Life milestone recognition and support.
  • The Pursuit of Happiness Fund for travel, enrichment classes, fitness memberships, or professional development.
  • Cell phone/tech reimbursement.
  • Student loan payment plan (US).
  • Tuition reimbursement.
  • Learning & development and training programs.

Commitment to Diversity and Inclusion

Diversity is core to our DNA as a minority-owned company. Nearly one-third of senior leadership identifies as a person of color, and over half of our executive leadership are women. We foster an inclusive environment through active mentoring and internship programs for underrepresented groups, and our XMEquity365 initiative supports marginalized communities year-round across five pillars: Excellence, Voices, Education, Giving, and Representation.

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